Beyond Hair

I have been waiting nearly 3 weeks for my order, have sent an email to chase up but had no response

I ordered my hair and paid for next day delivery.I didn’t receive my order the next day so I called the following day and they apologised and sent it for the following day (3 days delay). When the order came it was completely wrong, I ordered a 18inch bundle Brazilian texture and received a 14 inch Peruvian texture. I called up and the man on the phone who claimed to be the manager was extremely rude to me and showed no remorse, he didn’t even apologise for the mistakes made he just advised that if it send the bundle back he will send out the right one as discretion (I’m not sure how that is discretion when they made the mistake). I returned the hair recorded delivery over a week ago and I haven’t received my refund or any communication from them. I DO NOT recommend you buy hair from them, the customer service is awful and they don’t seem to get their orders right!

The hair is very thin and gets tangled very easily. Not for me

I got diffrent (cheater hair) than I ordered. I used to have a Beyond Hair and was happy with order i. Past. Noone responded to my e-maila - Not recommended recently.

because to date on April 16, 2021 my package has not yet arrived. it is the second and it is inadmissible that I demand the reimbursement of my order with the costs as soon as possible.