Amica Medical Supply

Wanted to return a bed (Flex-a-bed), Spoke to Kim who by the way, does not tell the truth, she told Flex-a-bed that I never responded to her, to get an RMA. Waited 2 weeks to get RMA from flex-a-bed, now they tell me that I pay shipping to and from when shipping is free, nowhere does it say that on the website, it states that I am to pay to get bed returned, plus 25% restocking fee. I planned on doing that, they want to charge me more than actual shipping charges. Never told when returning item, you pay both ways shipping. Both companies are just a rip off. Bed is still in box, by the way, I paid for white glove service - never got it since my father is in Hospice now and never used bed I had purchased for him. These people should be ashamed of themselves. NEVER DO BUSINESS WITH AMICA!! HORRIBLE PERSON ON THE PHONE AND A RIP OFF ARTIST!!! STAY AWAY FROM THEM!! KIM IS RUDE TO CUSTOMERS ON THE PHONE. AND SHE LIES!!!

Djujiook

I am waiting for them to follow up with RMA number, item doesn't fit. I already initiated the RMA, just waiting on the RMA number for 5 days now.

Never received item. Attempted twice to get status with no luck. Left call back info and no response. Left email and no response. Tracking number does not work. Trying to cancel my order.

New chair sucks its a hazard for anyone who remains active will not buy one again