Tersano US

I had a question about how long to leave the activated water on the surface of items I am cleaning and received the requested information back the next day. Great customer service!

Excellent customer service and fast shipping!

This is a terrible replacement for the original LOTUS! The iClean has a ridiculously small reservoir and erratic spray. Shippig was OK.

The very first unit we bought early in the pandemic was amazing. It lasted us until this year and we used it every day, multiple times a day. I was so thrilled to have found it, I told everyone I knew. EVERY. SINGLE. UNIT. we've purchased since (twice for my parents soon after and twice more for ourselves later on) has been useless. We each sent one back and we each gave up in disgust on our final ones because it worked baaareeely enough throughout the return window that we thought it would be ok, but it was not ok - charging issues, barely spraying, smelling no ozone, until finally just dying. Throughout most of this I had the first older model going strong, so I both knew how it should be and couldn't give up the hope that I would end up with another amazing one. I will never purchase from this company again.