store.ecoloxtech.com

Nice little jug, with intriguing claims to usefulness backed by science. I hoped the included documentation, or website, would provide me with information about use of different concentrations of its outputs (HOCl and KOH), but the blog is just rah-rah marketing of the product itself, and I have had no reply to my online chat enquiry. It was also disappointing to have to go buy an Australian wall connector for the transformer: given the high price (A$300+ delivered) it would have been nice to include a plug for the country shipped to.

okay not easy to use

While the leaflet/flyer axcompanies by the product states certain pH range to be required, the pH range provides through email is different. Hence, inconsistent information. Also the pH and HOCL measuring test strips are super inaccurate to get the right pH. Since pH is on a logaritmic scale, measuring pH accurately is critical. With the provided strips it is often hard to distinguish what the pH is. All in all, making pure HOCL is dependant on wrong/contradicting information and wrong/inaccurate measurement tools. Also, there is no tool to measure real HOCL cincentration, it is done via a detour which involves assumptions, no real measurement of strictly HOCL

Unhappy with the service. My $50 email coupon, that had no exclusions stated as to its use, was not honoured. My order was also incomplete. I was refunded instead of being given the choice to have my missing item sent separately. I haven't tried the HOCl machine yet, hopefully I have no problems with THAT. Fingers crossed.