I had an issue on
I had an issue on my first order and was not happy. I just hung up since I could not get my message across. I just hoped for the best. Even though I did not request a call back, just hung up, out of the blue I received a call from their service department and she wanted to know if I had an issue and that all was resolved to my satisfaction. Now that is what I call going the extra mile. WIll deal with them directly from now on. Great experience!