Customer Service
I had difficulty viewing the complete shipping address when I tried to use the website. (It did not display the name.) I asked customer service to call me as I had two orders shipping to different addresses, one to each grandchild. Sarah (I think that was her name) called me the very next day and handled the whole order for me, making sure that the names were on the orders. She could not have been nicer or more patient. I would have liked to have had a box on the order to include a message as both orders were gifts.