Skin Perfection Natural and Organic Skin Care

Ongoing problem with a duplicate order that skin perfection said they hadnt received, yet charged me for then sent out incurring £47 customs charges, in addition to the £35 shipping charge. I received the first shipment with no extra charge so......i have been refunded , but they have not refunded me in total. Obviously errors made but not of my making so I am unhappy that the total was not refunded so will be reluctingly taking further action to have the balance refunded. a real shame as its not something i like to do, but its a matter of principle.