Silver Fern Customer Service is a Rarity
UPS never delivered my order and it appears lost. I emailed Customer Service and was really impressed with how personal the experience really was. Marissa is wonderful and her emails were written in a way that let me know she really cared about my issue and she would take are of it. SF is a business that personalizes the whole customer experience. It's who you are and why you are so successful, not to mention the absolutely incredible quality of products. Thank you for caring about your customers and also investing genuine care in your Customer Service.