It seems like a scam
I order the cream to prevent radiation burns, however, the cream did no work at all. I burnt badly, actually I believe that the cream itself made it worse. When I contacted customer service with the desire to return the item, I was assured that they take all such complaints seriously and they will let the manager know. Guess what? Never heard back again from no one. I was totally ignored. I am angry and disappointed in how I was treated. I have no other choice but to initiate charge back via visa as they conveniently waited for the return window to close.