I’ve been a long time
I’ve been a long time customer for over 4 years, back when this company was Caliper. I’ve LOVED the dissolvable cbd and made it part of my daily regimen for years.
Since they became NextEvo, sadly it’s been nothing but disappointing.
2 major things have taken a nose dive- customer service and product quality.
Customer service is nothing like it was with Caliper. Their current automated portal allows for 2 open subscriptions, making the recurring purchases unexpected and quite confusing.
When I reached out for assistance they did not handle the situation appropriately and disregarded my request be escalated up.
I was simply looking to resolve the confusion and continue on with ONE valid subscription.
The quality of the dissolvable cbd powder is subpar to before. There is a bitter, medicinal taste that was not present previously.
I’m sad to say goodbye, but they are no longer the only company offer dissolvable cbd! Shop around, there are other companies who value the consumer!