murad-nz.myshopify.com

Very disappointed after spending hundreds of dollars on these products I added some of the deluxe samples to my basket to try out since I love the products so far. When I received my last order the deluxe samples were not in there but the order sheet said they were there was just one little packet sample of something I already have. I have sensitive skin so was wanting to try the products before I purchased due to the expense. I emailed Murad and had no reply. Customer service is not great.

Terrible Experience . The team forgot to post my parcel until one week later

It's really a waste of money

There shipping usually slow , but I received the product. But this time I had to chase the delivery upon getting tracking number it says it’s been delivered but I haven’t received it . I also called courier company but no response.

Still waiting for my delivery