A Nose Above & Beyond
It took me awhile to write ✍🏾 this review, which makes me sad 😢 as a customer because MoXe didn’t do that to me 🚫🙅🏾♀️.
When I first received my package 📦 it was tampered with 🔪 .
Luckily 🍀, everything that I ordered still arrived 😮💨. I email customer support to inform them of this and suggested a meaningful tip 💁🏾♀️, “To use a box instead of the plastic packaging bags”.
I didn’t even want a refund or anything 🤷🏽♀️.
But MoXe said No 🙂↔️! We Got U 🫵🏾!
They replied quickly and resent my entire package in … a 📦 Box.
😝🤪 How crazy is that!
I truly appreciate the above and beyond customer service. Because of this act, I was able to give a treatment kit to my mom who also suffered from Covid losing sense of smell.
I share my aromatherapy kit with my sister, too. Both my mom and sister enjoys the product and my mother and I are regaining our sense of smell back.
Thank you 🙏🏾 ☺️ so much MoXe🤩!