Moon Oral Care

I need it a new one

Order never came

Stay away, Moon does not back their products. The toothbrush case broke when opening the toothbrush for the first time. When I reached out to their customer service I was told- "At this time, we don’t sell the case separately, so we’re unable to offer a replacement for just the case. If you have any additional questions, don’t hesitate to contact us—we’re here to help! Have a refreshing rest of your day! Best, Asi MOON Customer Care" It’s not even a charging case, just a cheap plastic case that likely cost the company less than $5. I had full intention on purchasing 5 more of these for the rest of my family to travel with if it was a good product and leave the expensive Philips Sonicare at home but will be purchasing the budget Philips for travel instead.

Never received the product. Moon won't provide a refund or re-ship the product for me. Their customer service is absolutely terrible. Wish I would have just bought Crest Whitestrips at this point as now I'm out $100 bucks with no product ever received even after contacting their support team.

I did order get it month later and it was a wrong product