The customer service this business
The customer service this business provides is impeccable. I received a balm that threw me off with the flavor (despite the other 2 I ordered with it being absolutely outstanding) and was offered a replacement with another flavor! I am completely satisfied and will continue to purchase the majority of my balms and gloss from this company because their customer service shows they truly care about customer satisfaction and the detail they put into making the balms with natural ingredients and amazing smells show how much they want customers to love the products. Amazing business all around.