Medshop SIN

It was late delivery with bad experience, lack of one product as well. Please get back to me as soon as possible and deliver my left out Scrub top. Thanks

If I can give negative stars, I would... I have been referred by a good friend to purchase from Medshop. However I must say I am greatly disappointed. First the correspondences were slow, if not, none at all. The item was delivered late. That was understandable in the COVID-19 situation but not responding to emails/ messages is not acceptable. I was given the option to either go-ahead with the later delivery or get refund. I opted for the refund but it was never executed. Guess why? Cos no bothered to respond to my email! When the items came, the sizes were incorrect and I wrote to you asking for a change. I sent 2 emails and a returns authorization form. Still, I didn't get any response. Is that the level of service standard of Medshop? If it is, I am definitely not recommending to anyone. None at all!

I chat with customer service officer before my third purchase. I asked if those stocks online are updated. And approximately how long to ship out. He told me 5-7days. So immediately i click a few scrubs and placed order. More than a week later, no updates. When i enquired again, i was told shipment will be pushed to May but NO DATES. This is my third purchase of scrubs. My second purchase one if the scrubs came in wrong color, but i was willing to accept it. (You can even imagine how long it would take to go about exchanging it for this period, if even possible at all).