luxhair.com.au

my score reflects more so on the shipping. My products wernt shipped out until just after 3 weeks. i did email each week and did get a response but the response was something different. My fault for ordering when i had run out of product it just added to the stress. Everything was handled promptly i just hd to wait a couple weeks for shipping

Did have to chase up and find out when my product would be posted.

Afterpay did not work, but the messenger reply was fast and helpful and got a phone call for assistance, I was very grateful. Shipping did take 3 weeks. Packaging had unnecessary plastics would prefer to see paper or cardboard.

Address was printed incorrectly therefore not delivered to door.

Delivery and communication not so good. Product was packaged nicely and order was accurate. Thanks