www.lunderg.com

Very uncomfortable pillow

I would like to speak to someone regarding Help or replacement of a Lunderg Large Bed Alarm Sensor Pad I ordered on August 10th 2025 and just tried to install on August 23rd 2025. See attached photo of Shipping Order. The entire order included a replacement Chair Alarm Pad (CAP)and a Large Bed Alarm Pad (LBAP) they came in two boxes. Both were replacements for same which I originally installed about a year ago in 2024 per Lunderg instructions. I replaced the old CAP first, and paired it with the 3 position monitor with No Problems. When I attempted to do same with the new LBAP, the Monitor repeatedly did Not pair up with the new LBAP. After multiple attempts of checking connections, switches off/on and checking the batteries in the Monitor I was unable to pair the new LBAP to the Monitor! I then put back the old LBAP on the bed which successfully paired up with the Monitor the first time. I would prefer Not to send back the new LBAP for a replacement if possible, I’m hoping I can talk to someone by phone in tech support and try to resolve the problem. I do Not want to try and troubleshoot it by texting, chats or emails. Please reply by email or give me a call at the numbers noted below. Best Regards Thomas P. Lepre 46 Jackson Drive South Poughkeepsie, New York, 12603 H: 845 463-9103

Ordered 2. Received 1 several weeks ago. No status or explanation on 2nd one.

uncomfortable ,won't use.

Will be callingh '