www.lensesforless.com

I feel as if a returning customer should not have to re-enter prescription information every single time I want to purchase more. I should be able to log in, go to prescription history and choose to use what's listed again, or change the prescription as needed. The website repeatedly asks for way too much and is not efficient. I just want to log in, make a selection, and log out.

Long ordering and script confirmation process. Contacts arrived very late two shipments different days. Will go with another option next time

Stop sending me emails when you know I just ordered lenses and don't need any.

Had a few issues. Ordered 5 boxes. Got 3 delivered. One was the wrong box of lenses. I called and told them that I was missing 2 boxes and one was the wrong strength. Was told correct one would be sent soon and I would get a discount coupon for future purchase-never got it. Did get correct strength lenses. No communication about the 2 missing boxes from the company-I had to call or write. They eventually got here, communication and customer service is lacking.

Delivery is slow. It took longer than expected to arrive. The return process is not smooth. The return shipping fee is expensive.