No Follow Up
I ordered another round of inner health to-be refrigerated probiotic plus some for travel and my item arrived in a steaming hot box with melted ice packet. I called on 18/12 and was advised it was collected on 15/12 and supposed to refrigerated prior to delivery. It clearly hadn’t been! The lady then told me she would look into and come back to me within 24 hours, with a view to sending a replacement item. Still waiting for further communication. First order experience was good but this was not and I’ll be searching for an alternative.