Hopkins Medical Products

I called twice to ask about the product I was ordering to get details regarding the product. I specifically asked if the product had everything needed to operate on its own. I was told by both agents that it did. When it arrived I found that not to be true. I called a week ago to get return instructions and the agent advised me that she would have to talk to the manufacturer to confirm the purchase can be returned. I have not heard back. The process from beginning to end has not been a good experience. C. McLean-Thomas

Website is very difficult every time I order. I have an issue with my credit card and end up needing to be invoiced.