Sadly things seem to have
Sadly things seem to have changed at your company. The product I ordered has never arrived. I was told my product had shipped but when I inquired where it might be, I was told that actually it never shipped because it was out of stock. Your website does not allow an order to include an out of stock item, so something happened after I ordered. Now you randomly send me emails that are just copies of my inquiry. Very sad and strange indeed. I have ordered from you for many years but that may be coming to an end.