Went above and beyond to resolve a defective product
I had an issue with an extremely bloated Lithium-ion battery that shattered the mirror on my RIKI Colorful. I brought this to the attention of Glamcor and even though my mirror was beyond it's warranty period, their customer service representative was kind enough to replace the mirror with a brand new one (it's a different model because the RIKI Colorful has since been discontinued). The customer service representative was very quick to respond to my inquiry and resolve my issue. Glamcor has redeemed themselves with this kind gesture and I appreciate their help.