Information withheld.
Orders were prompt and associates were generally very nice, but did not give full disclosure of return policy as many times as I said, I was not getting any results. I was always told that I would get a full refund. It was never stated that I had to keep all the boxes in order to get the refund. I don’t know if your people are trained to not volunteer this information or not. This fact could really save you a lot of money that the customer should receive back since the product did not work.