emassagechair.com

I like the chair but the remote control veterans are much too small and the buttons are not user-friendly you have to press them down hard

Delayed delivery by 4 weeks

The online saleswoman was very helpful and very friendly helping pick and choose the right chair

I had to call more than once to get my tracking information. That because of the Covid 19 I understand the delays in shipping but do not agree at all with the lack of communication. The site said 5-7 days I believe. If that has changed for any reason then the true wait time should always be posted in my opinion.

There is a zipper that was not zipped during installation, and I have limited strength and mobility, so trying to zip up that opening is very difficult. I wasn't able to do it. I'll ask for help from a visitor. Otherwise, the service and delivery have been great.