Dear Customer Service, I have
Dear Customer Service,
I have purchased the Advanced Ceramide Capsules Daily Youth Restoring Serum and my order number is EA397360.
Unfortunately, this product did not work well for my skin. After using it, I experienced a lot of bumps and breakouts across my face, so it does not seem suitable for me.
I understand that the package has already been opened, but I would like to ask if it is still possible to return the product or receive a refund. I stopped using it immediately after the reaction occurred.
Please let me know if there is anything I need to do to proceed with a return.
Thanks!