Great response
I ordered the massage 2 in 1 gel in a pack of three different gels. The package arrived with only one tube of gel (not 3). I emailed Durex to complain. They replied within the hour with a very positively worded message, apologising for the mistake, not querying my claim there was only one tube and within a few days I received the correct order. Most companies have poor customer service, this was top quality. Definitely buy from Durex.