the choice for shipping was not obvious to me , perhaps b/c it never occured to me that you had a physical store in las vegas...
so i called your 800 # and reached "Karina"...she fixed the situation and instantly mailed my order to me (b/c i had no way of driving to that location)...
needless to say i am very HAPPY with her "decisiveness" and courtesy. i've been meaning to send a feedback regarding my experience and as life would have it...my plate was just too full and this process is very helpful...thank you Kasrina...
e.liu