The service is excellent. Over
The service is excellent. Over the years I have had my Jazz Bands (started with the one that operates off the app) and proceeded to the Jazz Band Live as soon as it came out. If I have a question, they get back to me promptly-usually in a couple of hours, get my answer easily. When I have ordered, usually delivered by USPS in two to three days, depending on weekends or holidays. If I have needed to send one in for review or replacement, the emailed address slip is here almost immediately. Love my Jazz Bands!!!!