Great Customer Service
I accidently forgot to put a stamp on my sample when I sent it in, so I called the company and they walked me through how to resubmit my sample, since I didn't have any of the information such as my ID number and where to send the sample. I received the results shortly after I sent in the new sample, I ordered platinum package and the results were a very detailed report, not only telling me what foods I was sensitive to but also what Vitamins & Minerals I am low on, as well as my Thyroid and Gut health and what my next steps should be. It is amazing what they can get from a few strands of hair. Would definitely recommend!