betterandbetter.com

Why did it take almost a month to recieve my order? Other than that, a really awesome product.

I would like to stop my auto shipping until further notice

I am very happy to use a bamboo toothbrush. Will never go back to a plastic one. Saw a review about your round handle being more comfortable, and that's one reason why I purchased. Unfortunately, I find that the round handle makes me confused as to the position of the brush in my mouth. Also, the toothbrush rolls a bit if I set it down (duh, should've figured that!) The brush style is okay, but the bristles are white, thereby appearing nylon/plastic, like all the regular toothbrushes. My previous brush was the same tan color as the bamboo handle. Also, I notice a single bristle moving up. I owned my previous for a year (cleaning it regularly) before bristles began moving up and out. I did contact my previous toothbrush place first to replace, but their customer service proved to be awful and I looked elsewhere. Would really like a flat toothbrush, that is all beige-y in color and lasts. Furthermore, my brush took over a week to arrive. We have shipped live fish for over 20 years and get them out the next day with oxygen, in an insulated box (I cut styro panels myself each day), with heatpacks/icepack and various paper inserts added. If we cannot ship, we contact the customer.

Website is glitchy. Customer support is good!

I don't like the consistency of the toothpaste. Too watery and it's hard to keep on the brush. I hate the nozzle concept as it's easy to lose. The "tube" is flimsy and there's no safe way to travel without a possible mess. Taste is "fair"....I feel like my teeth are clean when I'm done so that's good....it's just the other stuff that needs considerable work.