basebutter.com

Hardened within a week. Led to significant increase in acne. Formed a smell after a month and discarded before finishing the product. Will never purchase again

Unfortunately I never received my package. The tracking status said package was at a nearby facility waiting to be delivered for about 2 weeks straight with no updates. When asked if they were trying to investigate what happened with the 1st order to ensure that it didn’t happen again, they said there were a lot of delays and errors with shipping to no fault of their own and then suggested I have my products shipped to another address. I thought that was odd. If shipping is out of their control and there is no explanation for what happened then why would I place another order and why do I need to use another address? Long story short, they said they would give me a FULL REFUND if that’s what I preferred. I said yes and they refunded me all but the shipping costs. After all that they still thought it acceptable to charge the consumer for the shipping of a package that was never received. No one responded to my inquiry of the partial refund.

Used for 30 days and no difference in skin.

Never received the order. I had to call AMEX and get my money back.