I called to ask about an order and the rep had it dispatched while we were still on the phone. That
kind of real-time action is unbelievably impressive
23 days ago
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Michael
Shipping
The estimated delivery window was three hours. It arrived in hour two. I have no idea how they're this accurate but please never change it. Perfect experience.
23 days ago
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Mel
Customer service
Support helped me place a group order for my whole team. They walked through every step with me patiently. The order was perfect and everyone was thrilled
23 days ago
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Mara
Tracking
The tracking link sent me dally morning summaries of where my parcel was. Felt like a little newsletter just for my order. Lovely, thoughtful touch.
23 days ago
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Margaret
Shipping
Express shipping was incredibly affordable and the box It arrived in was fit for a luxury department
store. No corners cut anywhere in this experience