Horrible service
They started charging more and the service got much worse. Chat is now a bot and sends you to email. Email could not comprehend very thorough yet simple questions. Demanded I call them for these simple questions while I was at work. I use this service so that everything can be done via online. Here I am a week later and I still have no way to get my prescription. They have a very kind SMS service for prescriptions but they are a 3rd party. They can’t truly help but have me a river health number to text. I text that, no response. I called the pharmacy myself. They told me that I need to call River health because they never pushed my order through or did an override on payment. I called River health. No one answered. I have been without pills and this is not a one time issue. I have had issues for the past few times I have had a prescription that needs filled. I’m sure a 1 star review will never be published but maybe someone there will see it and actually help me as I have tried every other avenue.