My first shampoo delivery experienced
My first shampoo delivery experienced a hiccup during shipment and the contents spilled out inside the box and around the bottle. I took pictures and contacted customer service hoping to receive a couple sample bottles to make up for the loss of shampoo. To my surprise, Innersense sent me a replacement bottle the same size as the one I had ordered. I was so happy and so appreciative of the amazing customer service. My replacement bottle arrived quickly and in perfect condition. I am a customer for life!!