I've been trying to reach
I've been trying to reach customer service about an order issue for over two weeks now—complete radio silence. Not a single reply to any of my emails.
If you're considering making a purchase here, think twice. When a company completely ignores customer inquiries like this, it raises serious red flags about their reliability and whether they'll even be around to honor your order.
Save yourself the frustration and shop elsewhere until they demonstrate they actually support their customers.