Lost product made right!
I had noticed that my monthly subscription didn’t arrive like normal. I checked the tracking and it hadn’t made any changes. I reached out to customer service and they looked right into it. It had gotten lost in the mail, no fault of anyone at Billie, but they sent me a replacement package immediately. I’ve always loved the products and the ease of having a subscription, but customer service support was absolutely amazing. Thank you so, so much!