Feels like talking to my bestie
This is the second time I've had an issue with Billie. NOT because of them, just because I am a weird majestic creature who is super sensitive. They are always super quick to respond and very helpful and generous with helping me out to swap product etc. I have been a customer experience manager for almost 7 years for bra company and I am really observant of the tone and care put into a response. Billie gets 5 stars, woo hoo !