Aria Chairs

Sales person was very responsive and seemed to be genuine with his answers to questions. Requested a quote with white glove delivery. Never received it. Ordered without white glove. The company that delivered the chairs was completely unorganized. The person didn't even work for the actual company he was extremely pushy and did not want to allow us to try the chairs before we signed off on the drop ticket. He ended up leaving without us signing that we had received the product.

I ordered nail files that stated they were 6”, they came and they are 4. 5”. I sent an email regarding this issue wanting to return them. Haven’t heard anything resolving the issue except asking if they are opened or not. I’m out $100+ until y’all resolve this.

Two unopened, unused items. Return requested the day of delivery. Rude customer service. $700 spent will cost over $400 to return due to their policy and shipping costs. Thanks for supporting small businesses

DO NOT BUY THEIR PRODUCTS!! I purchased a train case for my gf but she did not like the design so we decided to return item mind you she never used it. So we returned it (also had to pay for shipping) which was 25% of item on top of their 25% “restock fee”. The item was delivered to them on may 26th and when I finally was able to reach them now June 3 they state it was used and also has a dent on case. Good thing I made a walk around video of product before I packaged it which showed no damage but they still say they can not refund, so requested at the very least to send back item and now they can’t even do that. Customer service representative Joy was terrible on getting back to me and seemed like he was ignoring me I had to email her many times until giving me the runaround. I think they may have created the damage to not refund me tbh. . What a waste of time and money beware!!

They keep asking for reviews and my chair is MIA