MyChelle

MyChelle

4.5
Based on 289 reviews
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Teresa M.

bad price/size

When I ordered this, I should have checked the size of it, but the fact that it was $30 made me assume it was a large bottle of sunscreen. This is a teeny-tiny bottle that is smaller than most face sunscreen bottles. I cannot believe this tiny bottle was $30. Would not have purchased had I realized the actual size. Seems incredible deceiving.
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Disappointed C.

have not RECEIVED PACKAGE IN A MONTH

I have yet to get this shipment- would like answers please This tracking update has been requested by: Name: MYCHELLE DERMACEUTICALS E-mail: 'not provided by requestor' Message: Thank you for your order # SO662196 ________________________________________________________________________________ MYCHELLE DERMACEUTICALS sent alyssa greenwood 1 FedEx SmartPost package(s). The delivery date may be updated when FedEx receives the package. Reference information includes: Purchase order number: 250149 Reference: SO662196 Ship date: Dec 2, 2019 Estimated delivery date: Pending Service type: FedEx SmartPost Packaging type: Package Number of pieces: 1 Weight: 4.00 lb. Status: Shipment information sent to FedEx Tracking number: 61292700903023358308 Shipper Information Recipient Information MYCHELLE DERMACEUTICALS alyssa greenwood 1301 COURTESY RD 5 WINDSWEPT DR LOUISVILLE SANDWICH CO MA US US 800271416 02563210305
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Janet N.

not good

Terrible website. Wasted Much time trying to get on. Phoned. Was told site was being worked on. Two days later tried again. Site still not right ie about points. Email from you dated 11/27/18 said I have 1863 p0ints...I saved them You disappeared them Phoned again. This rep was rude. Wouldn't let me rant.about website points etc. Also, I've spent too much money on products of yours that are problematic and get discontinued. Whole Foods suggested another company that they prefer.
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Gina B.

customer service

I think you are the worst company. I purchased product from your company because I was having a terrible allergic reaction to something which was finally just confirmed to be my previous skin care line. The doctor had suspected this and so I did research and thought your product would be the right fit for me. Through all of the tests I have been through the doctor asked that I send it all back and go with a different line to make sure this allergic reaction never happen again. Your customer service manager said that I could not return the product even though I have never used any of it and that she would ask upper management and get back to me. She never did and all I can say is I will never recommend your product and or company to anyone. When a company has no compassion for an extenuating circumstance they are completely taken off my radar and that of all my loved ones.
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