supersmile.com

supersmile.com

4.5
Based on 512 reviews
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Andi C.

I ordered 3 tubes of

I ordered 3 tubes of original mint at a cost of $25 per tube. I have been using Supersmile for many years, always 4. 2 0z for $25. When it arrived the tubes had been reduced to 3. 4 oz, nearly a third less. When I complained I was told they were making this size to be convenient for travel. Okay so reduce the price to match the amount! I sent them back and ordered from a reputable company, got 4. 2 oz for $25. If supersmile is only going to manufacture a reduced size there are other companies to switch to. It is arrogant to think your consumers are stupid!
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Alexandra L.

Sorry but this is not

Sorry but this is not worth the money
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Lourdes B.

Shipping was on time but

Shipping was on time but the product didn’t work for me at all
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Cassandra S.

It took a while to

It took a while to receive it
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William B.

Bill Boyd. . . . I hope you are able to correct the problems.

The Supersmile Night Toothpaste was not delivered to me. . . . so I complained. I discovered a few weeks later that my order had been delivered to a location in Puerto Rico. . . . so I cancelled the order. The order was $36. 00. Supersmile sent me a tube of the Night Toothpaste one week later. . . . but the the tube was cut off and open at the butt end, which is not very appealing. The woman I talked with about the problems was not helpful and also snotty to me. I just blew it off as poor business. I am not going to make myself nuts about a business that cannot get the order right and is snotty on top of it. There probably are others at Supersmile who are nice people. . . . but this was a bad experience even though I paid full price for full service. If you want to send me a tube of Night Time Toothpaste that is not wide open on the butt end. . . . I welcome you to do so. Over all it is astounding that the service for a specialty item was exceptionally bad. I like the product but not the service. I cannot find your regular toothpaste in the fluoride free. . . that is what I want.
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