supersmile.com

I ordered 3 tubes of original mint at a cost of $25 per tube. I have been using Supersmile for many years, always 4. 2 0z for $25. When it arrived the tubes had been reduced to 3. 4 oz, nearly a third less. When I complained I was told they were making this size to be convenient for travel. Okay so reduce the price to match the amount! I sent them back and ordered from a reputable company, got 4. 2 oz for $25. If supersmile is only going to manufacture a reduced size there are other companies to switch to. It is arrogant to think your consumers are stupid!

Sorry but this is not worth the money

Shipping was on time but the product didn’t work for me at all

It took a while to receive it

The Supersmile Night Toothpaste was not delivered to me. . . . so I complained. I discovered a few weeks later that my order had been delivered to a location in Puerto Rico. . . . so I cancelled the order. The order was $36. 00. Supersmile sent me a tube of the Night Toothpaste one week later. . . . but the the tube was cut off and open at the butt end, which is not very appealing. The woman I talked with about the problems was not helpful and also snotty to me. I just blew it off as poor business. I am not going to make myself nuts about a business that cannot get the order right and is snotty on top of it. There probably are others at Supersmile who are nice people. . . . but this was a bad experience even though I paid full price for full service. If you want to send me a tube of Night Time Toothpaste that is not wide open on the butt end. . . . I welcome you to do so. Over all it is astounding that the service for a specialty item was exceptionally bad. I like the product but not the service. I cannot find your regular toothpaste in the fluoride free. . . that is what I want.