saalt.com

saalt.com

4.5
Based on 3001 reviews
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Absolutely amazing customer service!

Customer service is amazing! I tried the soft cup and liked the shape but wanted something more firm. I emailed customer service to get advice. They let me know the 90 day satisfaction policy covers Amazon purchases, and they sent me a gift card to get the regular cup. They even adjusted so the giftcard matched the price of the cup I wanted. This all happened in the span of a few hours. So glad I reached out.
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Elizabeth

Excellent Customer Service

I was really surprise and impressed that Saalt proactively reached out to me in follow up to a review I had made. I was very thankful for their generosity in making things right when a pair of underwear that didn't fit well in two different sizes were replaced by a pair I really like that fit well.
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Ellen

Both the product and customer service was fantastic

I've tried several different brands of leak-proof underwear. So far, these are the best. Ordering was easy and delivery was fast. I even made an error during the ordering process and it was rectified promptly. Will buy more!
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Holly

Very helpful customer care

I haven't recieved my items yet, but if they're as excellent as the customer service team, then I'll be very happy. Massive thank you to Grace in Saalt Coach for helping me with my order, and giving me a discount on the Disc Duo - being in the UK I couldn't have Checkout+, so this was offered as a goodwill gesture. She was very kind.
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Jayla

Wonderful

I emailed about an issue with my product 2 years after purchase and they were super fast to respond with an extremely polite and kind email helping me with my Saalt cup. I have really enjoyed their products so far and my customers service experience has been wonderful!
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