Loved the no-charge shipping. Too many emails from Ruland. Had to tap the knob to make it work right.
You send out waaay too many emails. Should be one confirming the order and one more with the tracking info, and that's it.
Now, the part I ordered was not up to spec. The knob would not fit over the bolt. I had to chase the threads with a tap to make it fit. Quality was not good.
Shipping was great.