Nexgen Australia

Relatively happy with Service - I think Nexgen should be pro-active when contracts are due to expire so that our Service is not affected in any way. Client retention would seem the best way.

Happy with service

We have saved money with Nexgen and that is the most important factor for our business. We didn’t use the music on hold as it wasn’t great ( Daggy music and lame content.) Message to email didn’t seem to work, but everything else is great with the phone system.

Nexgen supplied exactly what we requested and met all our expectations. System is working well.

THE STAFF ARE FABULOUS. IT WAS A COMPLICATED CHANGE OVER TO THE NEW NBN PHONE LINES, BUT 95% OF THE TIME THINGS WENT SMOOTHLY. THERE IS ALWAYS A FEW HICUPS WITH CHANGE. BILL IS A BIT MORE EXPENSIVE THAN WE THOUGHT IT WOULD BE.