Customer
Your website catch phrase is like the opposite of it's slogan. You should rebrand it to "Come for the prices -- Leave because of the service" or just "Come for the prices". The reason why is I am getting a new roof/Sheathing so I wanted to know the best way of installing the arma foil. There were no guides on the website except a picture of some one stapling it on the back of the sheathing. I inquired about it and got a link to the same article which doesn't explain anything. I wanted to know should I leave slack, how much should I staple it and is it the best way with new roof. If I hadn't already bought the foil, wasn't lazy and wanted to deal with the hassle of returning it I would have returned it. I actually found another foil website and sent the same question. The response was night and day. They gave me a link and edcucated me on why I shouldn't just staple it on, provided an energy study of the difference between stapling it on the osb vs draping it over the rafters.