Customer service was very friendly
Customer service was very friendly and answered all my questions every time I called. The ordering process was very easy. I received a tracking number right away. The packages showed up a couple days apart from each other. One of the boxes was ripped and damaged during shipping. It looks as though FedEx just tape the heck out of the box. Somewhere in between the box ripping and the re-taping of the box the screws were lost. Half of my order is missing the screws for the brackets due to the box being ripped. The product itself is in good condition.