Old fashion way to take care of customers
Ours was a small job, with the challange of getting the right color and type to match to existing 10 years old installed tiles. Photos and description on the website were helpful, as well as the ability to get a sample (free shipping). But what we appreciated the most was the customer service help. The rep caught on a mistake in our order and called us back to correct.
Kudos for old fashion way of doing business.