Hartville Hardware Shopify

The exchange was easy waiting for correct item to be delivered

The store hours in the pickup confirmation were wrong. They were listed as M-S 8 a. am. to 8 p. m. When I arrived on Saturday at 7:15 for pickup they were closed. I drove over an hour one direction for pickup of the Festool sanding papers that I needed to work on a job first thing Monday morning. Instead I had to waste 3 hours of my Monday morning and lost profits because of a clerical error on the part of Hartville Hardware. The folks were very nice about it when I brought it to their attention at customer service and apologized.