Walked out of my local yard angry and frustrated; phoned you 1000+ miles away and got back on track in minutes!
What a pleasure to quickly find what I needed, and to get the assurance everything was in stock, and would be shipped to me the next day. In contrast my local dealer was unsure of what the manufacturer sold, what colors his front office might be able to order for me, and when I might be able to come back and pick it up. Worse, he was impatient with me AND condescending- had better things to do than complete a “mere” $1,500 order for a DIY-er.