I felt like the lead
I felt like the lead time to get product was a little long, but then I realized it was just me being impatient LOL! We have run into a couple of pieces where the press or the die might have had an issue. It doesn't mean the product wasn't unusable, it was at the locking edge and we just used those where our cuts allowed us to put that edge behind a cabinet, counter top, the range hood or cook top.
Product was well packaged so that the product was not damaged during shipping. I was very pleased the website offering a calculator to determine dimensions and how much product was required (I still added another 3-4 pieces per area on top of the recommended extra pieces so we had test pieces for the brake when we start bending to cover the beam). Ordering was easy. Highly recommend.