I love my chair!
While the topper is a bit rough on bare skin (wearing shorts/skirts in hot weather), the chair itself is really comfortable. I love how it moves when I lean back or forward and it doesn't make noise on my hardwood when I push back from my freak to get up (a pet peeve from my old chair).
Also, I've never been so impressed with the packaging of a product. So intuitive, easy to follow and minimal waste. I literally called my husband over to show him the elegant design of the UI of the shipping box, LOL.